Abstract
The current paper aims to offer a bibliographic review of the concepts of engagement and co-creation in the field of marketing. The new trends focused on the design of experiences and value propositions are used as a theoretical framework. Selected articles from the Web of Science (WOS) databases are examined, allowing to offer a conceptual model, which can help companies to establish a permanent dialogue that makes it possible to exchange experiences and concomitantly co-create value.
| Translated title of the contribution | New organizational approaches: Theoretical-conceptual adjacency to engagement and co-creation |
|---|---|
| Original language | Spanish |
| Journal | Espacios |
| Volume | 39 |
| Issue number | 45 |
| State | Published - 2018 |
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